In Store Returns & Refunds
Books and gifts purchased from Roundabout Books may be returned or exchanged within 14 days of purchase if in saleable condition. To be eligible for a return, your merchandise must be unused and in the same condition that you received it. Qualifying items returned with the Roundabout Books receipt, or proof of purchase under your store account, will be refunded with store credit. Dated materials, periodicals, consumables, and sale items are not eligible for return or exchange.
**We give an extension for Holiday shopping. If your book was purchased at any time during the month of December, it can be returned anytime in January as long as the above conditions are met.
Website Order Cancellations
Orders that you submit online are processed immediately. Please respond to your order notification you would like to cancel your order and we will process the cancellation.
Website Order Returns
To initiate a return, please email us at firstname.lastname@example.org. We require a receipt or proof of purchase to accompany your return.
All returned merchandise should be mailed to us or dropped off at 900 NW Mt Washington Dr Suite 110, Bend , OR, 97703.
After We have received your valid return, We will send you an email to notify you that We have received your returned item and notify you of the acceptance or rejection of your return.
If your return is accepted by us, we will provide one of the following within a reasonable time: an exchange of merchandise for the item returned, a non-transferable merchandise credit, a credit to the payment card or original method of payment used to pay for the item, a check, or another remedy that we determine in good faith is appropriate in the circumstances.